Customer Testimonials

Being a family business we like to enjoy a relationship with our customers that is more like friendship than business. We love tapestries and are delighted to receive customer testimonials and to hear how our wall hanging tapestries have enhanced the beauty of peoples homes since 1994.

It is always a pleasure when customers contact us to inform us how pleased they are with their tapestry product and with our service so we are pleased to pass on a few of these unsolicited customer testimonials and tapestry reviews. (Over the years we have lost a few names/locations but they are genuine – honest!)

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Hello Martin…just letting you know the tapestry has arrived and wish to say how pleased I am with the tapestry, your efficient service and quick delivery.” (Terry, Australia)

“Thank you for being so customer oriented. Too many companies have lost that extra touch to keep customers coming back. You definately will have my business and any other business I can bring your way.” (Susanne)

In all my transactions with Tapestry Art I’ve appreciated the integrity of your business, and thank you for the pleasure my purchases have afforded me.” (Meg, Antibes, France)

“You are AMAZING! I received the tapestry today and it is stunning. Thanks so much for your outstanding customer service!” (Julianne)

We purchased a tapestry depicting William the Conqueror invading England in 1066. It arrived very quickly and looks wonderful. The fabric is of heavy, good quality, and the design is expertly done, with clear, sharp colors. We had contacted customer service while ordering and received a prompt re-sponse to our questions, too. In all, this was an excellent buying experience and we highly recommend this company.” (Christina & Craig, Chicago, IL.)

“This is the best customer service I’ve had in years.” (Barbara, Berkeley, CA).

I would love to recommend your company and its service to anyone.” (Jackie)

“I will like to thank you for excellent service. We are very pleased with the fine quality and being a former textile designer myself, I enjoy your fine tapestries every day. We may at a later time order another tapestry and will keep you informed.” (Rolf, Norway)

“Thank you so much for all your help in making this the right decision for my living room. It was such a pleasure speaking with you in person and through the email. Thanks again.” (Julie)

My wife and I bought our first tapestry to hang in our dining area which has historically accurate medieval arms and armor. My wife is an historian and holds a Master’s Degree in History so we both wanted something accurate to the time period for our collection in that section of the home. We both decided on the section titled Navigio from the Bayeux Tapestry and placed our order. I am always apprehensive when ordering from a new merchant, but was extremely pleased with this transaction. The communication was excellent, and we received frequent updates on the status of our order without having to initiate contact. Once the order shipped, we received it in one week. The quality of the tapestry was very nice and well worth the cost. I will definitely be buying another piece from this merchant soon.” (Chris, Cypress, TX .)

“Please know I so much appreciate your excellent service and courtesies. My thanks for being such a pleasure to do business with.” (Jane)

“Thanks again for your wonderful service and just the beauty of the tapestries you sell.” (Tanya, Germany)

Highly recommended. Wonderful quality tapestry pieces. Very helpful service, am sure to buy again!” Adrienne, NSW, Australia.

“Thanks very much for shipping so promptly. I strongly suspect you’ll be receiving future orders from me.” (John)

“My wife and I wanted to comment on the excellent quality of the piece we ordered from you guys. We just finished wrapping it for my sister’s wedding, and we’re very excited about how good it looks … we were very impressed and will definately order from you again in the future.” (Eric and Jen, Prince George, BC)

“Thank you for the tremendous service. I’m recommending you to all my friends!” (Ina)

“Thanks for a GREAT service. The tapestry is BEAUTIFUL. My husband and I are very pleased with it.” (Michelle)

Thank you very much for the attention to my order. In speaking with you and Martin I was very happy with your customer service. The information and selection on your website, I felt, makes it stand out as the most serious of vendors of this product. I’ll look forward to hearing from you over the next few weeks. All the best,” (Stan)

The tapestry is Gorgeous. Thanks so much for your kind attention, your excellent advice.(Rosetta)

I felt a wonderful comfort level working with you and have really enjoyed doing business with you.”

I found other tapestry sites which carried somewhat of a selection but none quite like yours. I spoke with you on four occasions and felt so completely satisfied with your knowledge and experience about tapestries – not to mention taking the extra time to answer all my questions and address my concerns, that I finally went ahead and placed my first order. I would certainly not hesitate to order anything from you in the future and would highly recommend you and your company to anyone in the market for tapestries. Once again, thank you so very much for your great service and care.” (Marie)

Thank you very much for the excellent service, the quick response and quality packaging of the beautiful tapestries.” (Dale)

Customer testimonials - wall tapestries display gallery

Above is an example of the many photos we have received as past customer testimonials. Many more can be viewed in our display gallery which helpfully illustrates how tapestries can make a room a more beautiful place.

Thank you for your detailed description of the tapestry. What wonderful customer service! I appreciate your help and suggestions. Thank you.” (Eva)

“Being a first time tapestry buyer, I was a little skeptical looking at the many web sites that were offering similar, if not identical tapestries of unknown origin and quality, and at what I thought were inflated prices. I then happened upon The Tapestry House. They answered all my questions, had a great selection of fine tapestries to choose from at a reasonable cost, and understood the idea of customer service. I chose a tapestry that was promptly delivered with a certificate of authenticity and clear instructions for hanging and care. The result is a beautiful piece of art hanging in my home that is getting numerous compliments. I now find it hard to imagine buying a tapestry from anyone else.” (Dave, Winnipeg, MB.)

Many, many thanks for your professional assistance in a warm and friendly manner.

“Thank you so much for your very excellent and personal customer service. I will be sure to recommend your company to others!” (Elizabeth, Chester, NJ)

I wanted to buy Last Supper Tapestry. After a bit of googling, I decide to contact The Tapestry House to see whether I can see a high resolution photo of the Tapestry. The response was quick and Martin send the picture immediately. I received the tapestry within the shipping time frame in perfect condition. The service was excellent and I am happy to recommend the Tapestry house.” (Shubha, Toronto, ON)

I received the tapestries yesterday. I LOVE them so much. They are even more beautiful than the pictures. Your shop is definitely in my shopping list.” (Rosalia)

The seamstress did a beautiful job with the border and I love how it blends perfectly with the colors of the tapestry.” (Jackie)

Thanks for your work in making my world a little more beautiful.” (Louise)

” We have been dealing with Tapestry Art Designs for several years now and each time we have found your products and service to be outstanding.  What started as a search for just the right trim for an existing wall hanging led to the purchase of several reproduction tapestries that now adorn our home.  Our colorful series of four unicorn tapestries is a beautiful enhancement to our home, but the tapestries are also wonderful conversation starters for visitors of all ages. Your meticulous explanation of the process for getting these tapestries from the weavers as well as your expert finishing of the product prior to shipping have made decorating most delightful.  Thank you for your service –  I recommend Tapestry Art Design to anyone looing to uniquely decorate their homes or offices. “ Bob and Judy, Plano, TX

I am staggered at your wonderful efficiency. Thank you so much.” (Geoff)

“Accept my thanks for such a speedy and efficient service – you could teach some Aussies a thing or two…”. (Stella, Australia)

It’s always a pleasure doing business with you.” (Monica, Arlington, VA)

” In February of this year [2013] my husband and I began a long-delayed renovation. We found Tapestry Art Designs to be professional and supportive. So easy to order from them and we got our tapestry in such a short turn-around time that it was up and accenting our wall before we knew it. Our second tapestry, a smaller one, came promptly but was not exactly what we wanted. Again, we found Tapestry Art Designs easy to deal with their return policy clearly outlined and no problems encountered. We would certainly recommend this company as a ‘go to’ for tapestries.” (Colin and Laurel, Vancouver, BC.)

Thank you very much for everything. Two days I kept telling my friends how much you do concern about customers.” (Rand)

Looking for a very specific anniversary gift for my wife and The Tapestry House were really great in making it all happen, and arranging shipping to us in Australia in plenty of time.” (Tim, Victoria, Australia.)

Thanks for shipping it so speedily. I am delighted with your service and would be happy to recommend you to any of my friends.” (Louise)

As you promised, this tapestry is SPECTACULAR and will be perfect! Thank you for helping us and working with us to ensure our satisfaction.” (Laurice)

My wife and I recently purchased a French tapestry wall hanging from Martin and Linda. Purchasing an art piece such as a tapestry on-line for us was a challenge because one can obviously not see what the real product looks like. Linda was able to describe to us over the phone the colour and texture of the tapestry so we felt like it was right in front of us. Martin was able to answer all our questions. The tapestry arrived in an amazingly quick time. It is exquisite and looks stunning hanging in our home. Thank you Martin and Linda. Two very happy customers.” (James, Peterborough, ON.)

I love my Tapestry. I will be purchasing more [she did!]. The service was awesome and the delivery was uneventful. Very happy.” (Allison, Lethbridge, AB.)

You have been terrific to work with and the product sounds like it’s truly top quality, so we’re very excited about it. Thank you again – we will be sure to come back to your business for any future purchases, and we’ll highly recommend you to anyone else.” (Barry & Lisa)

I am so impressed with your quick response in regard to my order. Thank you very much, and I look forward to receiving the tapestry. Thank you also for an excellent customer service experience.” (Laura)

“ I received the Versailles tapestry and am delighted with it. Thank you for your kind assistance and excellent customer service.” (Tanya, Germany.)

“I first saw these tapestries while on holiday in the UK where they were fairly expensive so by looking on line I found The Tapestry House and in their very comprehensive range discovered the one I was after for a very reasonable cost. On contacting them their service and advice was excellent and it was shipped to me in Australia in record time. I have no hesitation in recommending them…check them out!” (Terry, Adelaide, S Australia)

“ Thank you for the prompt and efficient service, and great communication. It was been a pleasure to deal with you.” (Marylyn)

“ We received the tapestry today (very quickly!) and love it even more in person! It is beautiful and the quality exceeds expectations. Thank you so much for your wonderful customer service.” (Carol)

” I picked up the Pejman tapestries yesterday and am thrilled with them. They truly are beautiful, and when it’s cold and snowing outside – as it was here today! — I’m looking forward to spending time in our family room gazing at Lake Como watching the sailboats go by! I know they’ll bring an amazing warmth and vitality to our living space. Thanks so much for your professional and expedient service!! (Colleen)

I loved the huge variety that they have! The customer service is excellent, I received regular updates as my order was processed. The tapestry itself is beautiful.” (Viviane, Ottawa,ON.)

I came across these tapestries when I was looking for a special anniversary present for my husband a few months ago. I was so impressed with the beautiful tapestries and with the stellar customer service I received, that I came back for more! I have just purchased one other tapestry and I have to say that I love it! I recommend them without reservation!” Adin, Newark, DE.

… just some of our customer testimonials. They are what make our business a pleasure.
Martin and Linda.