Please click on these frequently asked questions about tapestries and for information about our tapestry hangings and services.
Size: proportion is important so allow for surrounding wall space. Note that sizes can vary +/- 5% since these are woven products. We show dimensions by height x width. None of the weavers produce custom sizes; tapestries are available only in the sizes shown on the website.
Colour: you will probably want to ‘tie-in’ the tapestry into the existing décor. You can accentuate this by hanging cords with tassels on either side – this also adds more drama. See our How to Hang a Tapestry page.
Style: our range is enormously wide, including medieval, renaissance, rustic, elegant, arts and crafts, and impressionist scenes. Enjoy browsing through the Display Ideas gallery.
Alternatively you can safely email credit card information. We will need the 16 numbers, the expiry date, your name as it appears on the card, and the three number CSV by the signature panel. We suggest, for security, that you send the first 8 numbers, your name and the CSV numbers on one email, and then the last 8 numbers and the expiry date on a second email. We will confirm receipt of these and will later confirm the tapestry shipping. Unlike other companies, we make no charge on your credit card before the day of shipping.
We have two shipping options, standard (ground/surface) and express.
Shipping to USA and Canada
Order value: up to $150 express shipping cost is $15
$151 – $350 cost is $20
$351 – $650 cost is $25
$651 – $1,000 cost is $30
$1,001 – $1,500 cost is $35
$1,501 – $2,500 cost is $80 (courier)
Over $2,500 cost is $100 (courier)
Shipping to the rest of the world
Order value up to $150 shipping cost is $20
$151 to $1,500 cost is $25
Over $1,501 cost is $95 (courier)
Please ask us for a quote since the cost varies according to the weight and value of your tapestry order as well as your location.
Insurance is included. However mail service is uninsurable to some countries, mostly African or Asian, so these require a more expensive courier service – we will advise you if this is applicable.
Approximate delivery times are below. The times below reflect the shipping times from the date we send an item, not the date of your order. We will keep you informed and provide tracking information when applicable.
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Please email us if further clarification would be helpful.
Borders are non-returnable since they are custom cut lengths.